It uses data about the types of emails and contacts you frequently interact with to filter out bulk mailers, automatically generated emails, and other spam emails. The Focused Inbox feature is the updated version of Outlook’s previous Clutter feature that Microsoft recently introduced. ![]() Now that you know how to turn off Focused Inbox, let’s see what it is and what happens when you disable it. Use the same steps described above to disable Focused Inbox for Outlook on the Web. Select the Gear icon at the left side of the top bar.Click on the App launcher from the upper left and choose Outlook.Open Microsoft 365 and sign in to your organizational account.Scroll down and toggle off Focused Inbox.Tap on your profile icon from the top left corner.In the older versions of Outlook on Mac, you can disable Focused Inbox from the Organize tab. You also open the sorting option of your Outlook inbox and uncheck Show Focused Inbox from the Sort section. Click the Show Focused Inbox to turn it off if enabled.On Outlook for Mobile & web, simply toggle off Focused Inbox from Settings.įor more details, follow the instructions below to disable Focused Inbox in Outlook: Outlook for Desktop On Mac, you have to disable the Turn on Focused Inbox option in the View tab. In the Outlook app for Windows 10 & 11, select the Show Focused Inbox option from the View tab to turn off Focused Inbox. How to Disable Focused Inbox in Outlook.I had two separate accounts (both office 365 mailboxes) and they both configured fine, and 'focused view' is now working for both. Next, open Outlook, and add the office 365 mail account(s). There's no reason other than space not to create a new one, leaving the old profile in place as a backup/reference). To create a new profile, go to Control Panel (small icons view) -> Mail (Microsoft Outlook) select 'Profiles / Show Profiles', then add a new profile, and make it the default (I prefer not to delete the existing profile in case there are settings / configs of value there. ![]() I have 2 MS Office 365 hosted 'exchange' mailboxes. Exiting / re-entering Outlook also 'fixed it', but again, only until the first use of the search feature). ![]() No other solutions in the existing profile would persist past the first attempt to search (adding back 'Focused' in the Ribbon half-worked, but only until I searched. Based on a suggestion in another instance of this problem, I resolve the exact same problem on my Windows 10 laptop by creating a new Outlook Profile, and then adding my email account(s) to this new profile.
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